Overview The Hotel Survival Guide – First Week Survival Kit is a practical, mobile-first training program designed to help new hotel workers survive and thrive during their crucial first seven days on the job. Delivered straight to your phone through daily bite-sized lessons, checklists, and real-world examples, this program ensures you build confidence, avoid common mistakes, and adapt quickly to the fast-paced hospitality environment.

Why This Matters

• 67% of hotel staff decide whether to stay or quit in their first month.

• Replacing an employee can cost hotels £3,000+ in recruitment, training, and lost productivity.

• The first week is where confidence, resilience, and professionalism are built. This program focuses exactly on that window.

What You’ll Receive ✅ 7 Daily Training Modules (delivered by SMS/WhatsApp/email link):

• Day 1: Surviving Your First Shift – confidence checklist & emergency scripts

• Day 2: Communication That Calms Chaos – how to read guest signals and respond professionally

• Day 3: Mistake Recovery Toolkit – bounce back from common errors without stress

• Day 4: Getting Help Without Looking Helpless – how to ask for support effectively

• Day 5: End-of-Shift Success – reflection questions and preparation habits

• Day 6: Building Your Confidence Bank – tracking wins and boosting morale

• Day 7: Your Second Week Game Plan – roadmap for continued growth

✅ Daily Support Prompts

• Each day you can reply with a quick option (e.g., “1” for a tip, “2” for a checklist, “3” to ask a question) to get personalised guidance.

✅ Completion Certificate

• A digital certificate recognising your participation, perfect to show your manager or add to your CV.

Benefits for New Hotel Workers

• Build confidence from Day 1

• Handle guests and colleagues professionally

• Reduce stress and avoid overwhelm

• Stay motivated and positive through your first week

• Impress your managers with professionalism and preparation

Benefits for Employers (if buying for staff)

• Reduce turnover in the first 30 days

• Save time for supervisors/managers

• Improve customer service standards from new hires

• Protect your recruitment investment

Program Format

• Delivered via SMS (or WhatsApp when available) at a fixed time each day

• Short and practical (2–5 minutes per module)

• Mobile-first design – accessible anytime, anywhere

Pricing

• One-time payment: £29 (individual access)

• Includes all 7 days of content, checklists, and certificate

Satisfaction Guarantee If you don’t feel more confident and better prepared after completing the 7 days, you can request a full refund within 30 days of purchase.